PRODUCT
ELIGIBILITY, COVERAGE AND TERM This Plan covers
products purchased as new or factory-refurbished and manufactured
for use in the United States, which at the time of purchase included
a manufacturer’s original or factory-refurbished warranty
valid in the United States. In order to be eligible for a Plan, the
manufacturer’s original or factory-refurbished warranty must
provide at least 90 days parts and labor coverage. This Plan covers
mechanical and electrical failures that would normally be covered by
the original manufacturer’s written warranty, unless otherwise
stated in the Exclusions from Coverage section of the complete terms
& conditions. Coverage only applies to products used
non-commercially unless a Commercial Plan has been purchased.
Accessories and/or add-on options purchased separately and not
essential to the basic function of the covered product are not
eligible for coverage.
The JVC Extended Service Plan term begins on the date of product
purchase and continues for the period of time defined on your sales
receipt. This Plan is inclusive of the manufacturer’s
warranty; it does not replace the manufacturer’s warranty but
may provide certain benefits during the term of the manufacturer’s
warranty. Actual service coverage under this Plan begins upon
expiration of the shortest portion of the manufacturer’s
original or factory-refurbished parts and/or labor warranty. During
the manufacturer’s warranty period, any parts, labor, on-site
service or shipping costs covered by that warranty are the sole
responsibility of the manufacturer. After each portion or all of the
manufacturer’s warranty expires, this Plan will furnish
replacement parts and/or labor necessary to maintain your covered
product.
If service is required
because of a product failure during normal usage, the Administrator
has the option to repair the defective product or replace it with a
product of equal or similar features and functionality, though not
necessarily the same brand. A replacement part or product may be new
or refurbished. The most we will pay on any single repair to your
covered product or its replacement is the price you paid for the
original product, excluding taxes. If we replace the covered product
in its entirety, our maximum liability has been met under this
contract and there will no longer be coverage under the terms of
this contract. If the covered product is not repairable and a
replacement product is not available we will refund up to the
product purchase price, excluding taxes, and this contract will be
fulfilled and all obligations satisfied. Should repair parts become
unavailable during the coverage period of this Plan, the Obligor and
the Administrator shall be excused from performance hereunder and
you shall receive a pro-rata refund of the purchase price paid by
you for the Plan less claims paid, if any. You may be required to
ship or deliver the defective product prior to receiving
reimbursement or a replacement product. The Administrator and
Insurance Company own all parts removed from repaired products or
complete units replaced in their entirety. If it is determined the
problem is not covered under the terms of the Plan or there is a “no
problem found ” diagnosis, you will be responsible for any
related charges to the service center.
This Plan includes a
No Lemon Guarantee and Worldwide Service. For details,
please review the complete
terms and conditions.
If your covered
product needs repair for a mechanical or electrical failure, you are
required to call 1-800-336-9885 to obtain authorization prior to
having repairs made. For on-line service or web chat, log onto
WCPSOnLine.com. If your equipment is still covered by the
manufacturer’s warranty, you may be directed to call the
manufacturer prior to being referred to a service center. When you
receive authorization for repairs, your service representative will
direct you to a designated service center. You may either take your
product in person or ship it (postage pre-paid and insured)to the
designated service center, unless your Service Plan states In-Home.
IMPORTANT CONSUMER
INFORMATION
If we fail to pay or
provide service on a claim within 60 days after proof of loss has
been filed, you are entitled to make a written claim directly against
the Insurer, Wesco Insurance Company, 59 Maiden Lane, New York, NY
10038, 1-877-528-7878.Please enclose a copy of your Plan and proof of
product purchase.For residents of Florida, the Insurer is Technology
Insurance Company, 59 Maiden Lane, New York, NY 10038,
1-877-528-7878.For residents of the State of Washington, if we fail
to pay or provide service on a claim, you may make an immediate and
direct claim to the insurer.
This Plan is an
agreement between the Administrator/Obligor, Warrantech Consumer
Product Services, Inc.(WCPS), 2200 Highway 121, Bedford, TX 76021, and
you, the purchaser. However, if you are a resident of Maine, Missouri
or New Jersey, this Plan is an agreement between the
Obligor/Provider of this Plan, the retailer, and you, the purchaser. If
you are a resident of California, this Plan is an agreement between
the Obligor/Provider of this Plan, Butler Financial Solutions, LLC
(“Butler ”), 1854-A Hendersonville Road, PMB
6, Asheville, NC 28803, and you, the purchaser. If you are a resident of
Florida, this Plan is an agreement between the Administrator, WCPS of
Florida, Inc., 2200 Highway 121, Bedford, TX 76021, and you, the
purchaser.
EXCLUSIONS
This Service Contract does
not cover:unauthorized repairs or modifications; theft, abuse,
misuse, neglect, vandalism, or environmental or weather
conditions; any repair covered by a manufacturer’s warranty.
For a complete list of exclusions, please review the “EXCLUSIONS
” section in the complete terms and conditions.
FLORIDA CANCELLATION /SPECIAL
STATE REQUIREMENTS:
This Plan is between WCPS
of Florida, Inc., and you, the purchaser. You may cancel your service
contract by informing the Dealer of your cancellation request. In
the event the Plan is canceled by the warranty holder, return of the
premium shall be based upon ninety percent (90%)of the unearned
pro-rata premium less any claims that have been paid or less the
cost of repairs made on behalf of the warranty holder. In the event
the Plan is canceled by WCPS, return of the premium shall be based
upon one hundred percent (100%)of the unearned pro-rata premium.
CANCELLATION – ALL
STATES EXCEPT FLORIDA:
This service contract
provides a 30-day free look period from the purchase date of the
service contract. You may cancel this service contract by informing
the selling dealer/retailer of your cancellation request within 30
days of the purchase of the service contract and you will receive a
100% refund of the full purchase price of the service contract. The
service contract is non-cancelable after 30 days from the date of
contract purchase. For those states that do not permit
non-cancellation of your service contract, the law of that state
shall apply to residents requesting cancellation. For a complete
list of state requirements, please review the “SPECIAL STATE
REQUIREMENTS ” section in the complete terms and conditions.
If we cancel this
service contract, we must provide you with a written notice at least
15 days prior to cancellation at your last known address, with the
effective date for the cancellation and the reason for cancellation.
Return of the premium is based upon 100%of the unearned pro-rata
premium.