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CD-R(W) Support

HARDWARE Upgrades and Repairs
Due to the variety of of CD-R(W) systems offered by JVC Digital Storage Systems, it is impossible to list all of the upgrades available. Upgrades are only available to exsisting JVC customers, with JVC CD-R(W) systems. Below is a list of the most common upgrade packages.
  1. 2x2x24 JVC Professional CD-RW Upgrade
    • (JVC) 2x Record/2x Rewritable/24x Read CD-RW Drive (ATAPI).
    • Adaptec Easy CD Creator Standard Edition Software (Windows 95/98 & NT 4.0 Support).
    • Available as an "Internal" model only.

  2. 2x2x6 JVC Professional CD-RW Upgrade
    • (JVC) 2x Record/2x Rewritable/6x Read CD-RW Drive (SCSI).
    • Adaptec Easy CD Creator Standard Edition Software (Windows 95/98 & NT 4.0 Support).
    • Adaptec Toast Software (Mac O/S 7.5+ Support).
    • Available as "Internal" model or upgrade your existing JVC "External" system.

  3. 4x12 JVC Professional CD-R Upgrade
    • (Teac) 4x Record/12x Read CD-R Drive (SCSI).
    • Adaptec Easy CD Creator Standard Edition Software (Windows 95/98 & NT 4.0 Support).
    • Adaptec Toast Software (Mac O/S 7.5+ Support).
    • Available as "Internal" model or upgrade your existing JVC "External" system.
JVC Multi-Drive and UNIX CD-R System Upgrades available on request.
Please visit our CD-R(W)Frequently Asked Questions page before making any email requests.

Digital Storage Systems
CD-Recorder Warranty Statement.

OEM CD-R(W) Repairs
JVC Digital Storage Systems (JPCP) does not offer WARRANTY repair on OEM packaged systems (i.e., Hi-Val, QPS, Harmony, Pacific Digital, etc..) For WARRANTY service on these packages, please contact the appropriate OEM distributor. JPCP only services CD-R(W) systems sold through JPCP Authorized resellers.

For CD-R(W) service in Europe, please visit http://www.frs-europe.nl/

For upgrades or repairs, provide the following information:

Platform & OS Versions (PC Win98b)

SCSI Host Adapter Make/Model#

Hardware Model and Version#'s

Application Software Name and Version#
Fill in the support request at: http://secure.jvc.com/pro/forms/supportrequest.jsp



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